Privacy Policy
Identification of the Data Controller
Owner: THE HOFF BRAND, S.L. (hereinafter referred to as “HOFF”)
HOFF is responsible for managing the personal data obtained during the purchasing process and, if consent is given, for the data used for sending personalized commercial communications through the newsletter, in accordance with Regulation (EU) 2016/679 and Organic Law 3/2018 on the Protection of Personal Data.
Purpose and Legal Basis of Data Processing
| Purpose | Legal Basis |
|---|---|
| Managing the online sale of products, including order processing and home delivery. | Performance of a contract. |
| Handling product exchanges and returns to ensure customer satisfaction. | Performance of a contract. |
| Sending personalized commercial communications to subscribers. | Consent of the data subject. |
HOFF may send you updates regarding your orders and any changes to the services offered.
Sharing of Your Data
Your personal data may be disclosed to public authorities, regulatory bodies, or courts if legally required. Additionally, HOFF works with third-party service providers that may access and process your personal data solely on behalf of HOFF. All service providers are carefully selected to ensure compliance with data protection laws.
For payment services like Klarna, your data may be shared to assess eligibility and tailor offers. Data shared with Klarna will be handled according to Klarna’s privacy policy.
International Transfers
In certain cases, your data may be transferred to service providers outside the European Union. When this happens, HOFF ensures appropriate legal safeguards are in place to protect your data.
Data Retention
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. If you maintain a contractual relationship with HOFF, your data will be processed throughout this period. After termination, it will be securely deleted unless it is necessary to comply with legal obligations or to defend legal claims.
If you have given consent to receive commercial communications, your data will be processed until you opt out.
Your Rights
You have the right to access, rectify, delete, restrict, object to the processing of your data, request data portability, and withdraw consent at any time. For more information about your rights, you can visit the website of the Spanish Data Protection Agency.
Use of Cookies
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Modifications to the Privacy Policy
HOFF reserves the right to modify this Privacy Policy at any time to comply with legislative changes or recommendations from supervisory authorities. We recommend reviewing this Privacy Policy regularly.